Our ecosystemic approach
Developing skills
We help you acquire the skills needed to create a culture of human-centered innovation and experience improvement. We offer training and coaching programs tailored to your needs, fostering creativity, teamwork, and entrepreneurship.
Training in open innovation, design thinking, service design and customer experience
Strategic coaching and support program
CIO & CXO on demand to help you sustainably build a high-performing innovation and customer experience department
Light your way with strategic advice
Benefit from our expertise, forward-thinking vision, and in-depth market understanding to guide your innovation, customer experience, and strategic transformation strategies. We support you in developing strategic plans, based on detailed analyses and market insights, to help you make informed decisions and maintain your competitiveness in a constantly changing environment.
Audit of the level of maturity in corporate innovation or customer experience and transformation plan
Strategic planning and stakeholder mapping,
Support to establish an organizational culture centered on people and open to innovation
Bringing innovation to life with collaborative and concrete projects
Our approach is focused on action and knowledge transfer. We support your organization in the implementation of innovative projects, from ideation to realization, including validation and prototyping. We help transform your ideas into tangible solutions through collaborative innovation methods, such as design thinking.
Co-creation projects on targeted issues of experience design or innovation
Implementation of participatory design initiatives: living lab, fablab, center of excellence, customer laboratory, customer voice program
Launch of intrapreneurship and entrepreneurship programs: incubation, acceleration, excubation, corporate venture fund, spinoff
Building Connections for Greater Impact
Successful innovation lies in collaborations. We help you connect with key players in the ecosystem, expand your network and create synergies. Our network is your asset to build strong and lasting partnerships.
Identification, connection and creation of strategic partnerships
Communities of practice and co-development groups
Collaboration with startups: incubators, accelerators, excubation, challenge prize, hackathon, reverse pitch
Mandates
Who are we?
Our recent publications
Who is really responsible for the customer experience?
2024 Decoded: From Trends to Action Paths for CX & Innovation Experts
Our webinars
Trends 2025: Anticipate the changes that will transform businesses and markets
