Interface supports organizations in their quest for innovation

Since obtaining his master's degree in international business from HEC Montréal in 2011, Emmanuel Cameron has dedicated himself to the growth of Quebec's entrepreneurial ecosystem. Co-founder of Continuums, a platform dedicated to entrepreneurial innovation, he initiated the first startup incubator in Montérégie, Garage & co. In addition to his involvement in various boards of directors, Emmanuel teaches at HEC Montréal, sharing his expertise in Design Thinking. He is also the proud father of two little girls.

Certified Customer Experience Expert (CCXP), Catherine has nearly 20 years of professional experience. For the past 8 years, she has been advising companies in their human-centered transformation using collaborative innovation methods, such as design thinking. A certified trainer, Catherine teaches at HEC Montréal and is a trainer for various professional training organizations. She is the co-founder of CXPA Québec, President of CXPA Canada. In 2022, she was nominated for two CXPA Impact Awards, and she was part of the Marketing Research "Future 30" Greenbook list.

Co-founder of Leadeo and Senior Partner at Sphère 3, Annie is a senior consultant in innovation and transformation with over 20 years of experience in management and consulting. Having worked with over 50 organizations in a wide variety of sectors, she has solid expertise in leadership, organizational development and talent management. Annie is recognized for her innate leadership, strategic vision and ability to successfully deliver innovative projects. She has completed executive training at MIT Sloan and Darden School, specializing in innovation and Design Thinking.

A French-Quebec transformation and management consultant with over 25 years of experience, Pierre supports organizations in transformations that deeply impact the experience of citizens, patients, customers, employees, and all stakeholders, with a view to supporting sustainable performance. Recognized for his expertise in "citizen experience" and "patient experience," Pierre has contributed to the evolution of many cities, healthcare facilities, and airports in their approach to improving the experience. His approach integrates a holistic vision, where each interaction strengthens the human connection and strategic coherence. Certified CCXP (Certified Customer Experience Professional), co-founder of the CXPA community in Quebec, and member of the CXPA "European Board", Pierre is also a prolific author and sought-after speaker. He is actively involved in several networks to promote human-centered practices and sustainable innovation.

With a background in industrial design, Julie-Anne is a customer experience strategist, passionate about solving real-world problems, through creative and empathetic solutions. She has significant experience in CX strategy and experience design at BRP, as well as in various internships in industrial design, notably at the Assistance Publique Hôpitaux de Paris and at ARJO. Her in-depth understanding of material, human and systemic issues allows her to offer comprehensive tactical recommendations to improve the customer experience (CX), making her a valuable resource for any initiative in this field. She has won several competitions (South Star Design Award, Tokyo & BRP Competition, UX charette) as well as several awards for her academic design projects, including recognition from ADIQ.

A graduate in industrial design from the Université de Montréal School of Design, Simon stands out as a customer experience and innovation strategist thanks to his keen sense of analysis, communication and problem simplification. He also has solid experience as a project management and marketing consultant at BRP, where he contributed to the development and implementation of innovation pilot projects resulting from customer experience (CX) research. His holistic vision of problems and his empathetic approach to design allow him to merge your needs and objectives to converge on innovative and adapted solutions. During his studies, Simon was awarded by the ADIQ for a final-year team project, as well as an honorable mention for an individual project carried out during his stay at the École Supérieure des Arts Saint-Luc in Liège, Belgium.

A graduate of HEC Montréal and a student at emlyon business school, Martin is an intern as a customer experience and innovation analyst. After two years of literary preparatory classes that developed his critical analysis and his taste for the humanities, Martin completed basic training in management at emlyon business school. In his master's degree, he took courses in social economics, leadership and interdisciplinary dimensions (psychology, philosophy, geopolitics and emotional intelligence). His studies led him to undertake a double degree with HEC Montréal in a master's degree in social innovation management. Through this opportunity, he studied the sociology of economics through courses in economic degrowth, social and solidarity economy and social impact assessment, which gave him the desire to persevere in this path. Passionate about people, Martin wrote a research project on the contributions and limits of empathy in the world of management. On the professional side, he completed his first internship in a recruitment consultancy, Headline. He also had the opportunity to perfect his project management skills through his associative experience at Cheer Up Emlyon as general secretary, a position which earned him a certificate in social entrepreneurship.