In this webinar, Interface&co experts invite you to explore the essential role of customer experience (CX) in companies' sustainability strategies. Through concrete examples and an educational approach, we demonstrate how well-integrated CX management can go far beyond simple customer satisfaction to become a lever for transformation in terms of social and environmental responsibility. Learn how to collaborate effectively with CSR teams, define performance indicators aligned with sustainable objectives, and consider the customer not only as a consumer, but as an actor of transformation at the heart of a circular economy. This webinar is an essential resource for any organization looking to align its business practices with a sustainable and positive impact.