Interface supports organizations in their quest for innovation
From internal needs assessment to co-creation with internal and external players, we facilitate your transformation towards a culture centered on people and open to innovation.
Our approach
The combined approach of design thinking, lean startup and agile methodologies enables us to offer our customers tailored solutions and optimize their ideas. What's more, we base our approach on best practices from the respective disciplines of customer experience (CXPA, Forrester, Service Design Network) and open innovation (Board of Innovation, IDEO, Standford).
Our team
Since graduating from HEC Montréal in 2011 with a Master's degree in International Business, Emmanuel Cameron has dedicated himself to the development of Quebec's entrepreneurial ecosystem. Co-founder of Continuums, a platform dedicated to entrepreneurial innovation, he initiated the first startup incubator in Montérégie, Garage & co. In addition to his involvement in various Boards of Directors, Emmanuel teaches at HEC Montréal, sharing his expertise in Design Thinking. He is also the proud father of two little girls.
A certified customer experience expert (CCXP), Catherine has nearly 20 years' professional experience. For the past 8 years, she has been advising companies on their human-centered transformation, using collaborative innovation methods such as design thinking. A certified trainer, Catherine teaches at HEC Montréal and is a trainer for various professional training organizations. She is co-founder of CXPA Québec and President of CXPA Canada. In 2022, she was nominated for two CXPA Impact Awards, and was included in the Greenbook "Future 30" list for Marketing Research.
Co-founder of Leadeo and Senior Associate at Sphère 3, Annie is a senior consultant in innovation and transformation with over 20 years' experience in management and consulting. Having worked with over 50 organizations in a wide variety of sectors, she has solid expertise in leadership, organizational development and talent management. Annie is recognized for her innate leadership, strategic vision and ability to lead innovative projects. She has completed executive training at MIT Sloan and the Darden School, specializing in innovation and design thinking.
A Franco-Quebec management and transformation consultant with over 25 years' experience, Pierre supports organizations in transformations that profoundly affect the experience of citizens, patients, customers, employees and all stakeholders, with a view to supporting sustainable performance. Recognized for his expertise in "citizen experience" and "patient experience", Pierre has contributed to the evolution of numerous cities, healthcare establishments and airports in their efforts to improve the experience. His approach integrates a holistic vision, where every interaction reinforces human connection and strategic coherence. Certified Customer Experience Professional (CCXP), co-founder of the CXPA community in Quebec, and member of the CXPA European Board, Pierre is also a prolific author and sought-after speaker. He is actively involved in a number of networks promoting human-centered practices and sustainable innovation.
With a background in industrial design, Julie-Anne is a customer experience strategist, passionate about solving real-life problems through creative and empathetic solutions. She has significant experience in CX strategy and experience design at BRP, as well as in various industrial design internships, notably at Assistance Publique Hôpitaux de Paris and ARJO. Her in-depth understanding of material, human and systemic issues enables her to offer comprehensive tactical recommendations for improving customer experience (CX), making her a valuable resource for any initiative in this field. She has won several competitions (South Star Design Award, Tokyo & BRP Competition, charette en UX) as well as several awards for her academic design projects, including recognition from ADIQ.
With a degree in industrial design from the École de Design de l'Université de Montréal, Simon distinguishes himself as a customer experience and innovation strategist thanks to his sharp sense of analysis, communication and problem simplification. He also has solid experience as a project management and marketing consultant at BRP, where he contributed to the development and execution of innovation pilot projects stemming from customer experience (CX) research. His holistic view of problems and empathetic approach to design enable him to merge your needs and objectives to converge on innovative, tailored solutions. During his studies, Simon received an ADIQ award for a final-year team project, as well as an honorable mention for an individual project carried out during his stay at the École Supérieure des Arts Saint-Luc de Liège in Belgium.
A student at emlyon business school, Héloïse is an intern in customer experience and innovation. She benefits from a fundamental training in management (finance, business law, marketing, negotiation...) complemented by innovative courses such as business creation, prototyping, or sustainable foresight consulting. What's more, her in-depth training in mathematics and economics, taken during two years of HEC preparatory classes, strengthens her analytical skills. Héloïse has experience in strategic planning and market research, acquired during internships in communications agencies such as HAVAS and TBWA Group. She also carried out a microfinance mission for ADIE. Her rigor and systemic approach enable her to finely analyze customer issues. She has also developed her project management skills through various associative commitments (Le Petit Paumé, Bellebouffe). Her versatility, curiosity and creativity are assets she applies to all her projects.